Frequently Asked Questions

It depends on distance, vehicle size, transport type, and time of year. A short-haul move between neighbouring provinces costs less than a cross-country shipment. The fastest way to get an accurate number is to request a quote with your specific details.

The main factors are distance, vehicle dimensions, transport type, pickup and delivery method (door-to-door or terminal-to-terminal), and seasonal demand. Larger vehicles, enclosed carriers, and peak-season bookings cost more.

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It depends on route and distance. Shipments between neighbouring provinces typically take 3 to 5 days. Cross-country moves like Toronto to Vancouver can take 7 to 10 days. We’ll give you a specific estimate when you request a quote.

Yes. You’ll receive advance notice before the carrier arrives at both ends. Your driver will contact you with a pickup and delivery window so you know when to expect them.

Someone needs to be present to inspect the vehicle and sign the condition report at delivery. If you can’t be there, you can designate someone to receive the vehicle on your behalf. If no one is available, the driver may need to reschedule, which could result in storage or redelivery charges.

They can. Canada’s winter weather can cause delays on certain routes, particularly in the Prairies and Atlantic provinces. If a delay occurs, we’ll notify you through Automoves ONE and provide an updated ETA. Weather-related delays are not considered a service failure.

Yes. Remove all personal belongings, make sure the fuel tank is about a quarter full, and note any existing damage. Disable toll tags and alarm systems. If your vehicle is a convertible, make sure the top is secured. We’ll send a full checklist after booking.

We strongly recommend removing all personal belongings. Items left in the vehicle are not covered by our in-transit insurance. Carriers may also refuse to load a vehicle with loose items inside, as they can shift during transport and cause damage.

You’ll need a valid photo ID and your vehicle registration. If you’re not the registered owner, you may need written authorization from the owner or lienholder. For financed vehicles, no additional paperwork is typically required beyond standard registration.

We ship across every province and territory in Canada. Our network includes 17 terminal locations, with dedicated warehouses in Vancouver, Edmonton, Calgary, Toronto, and Halifax. Cross-border shipping to and from the US is also available.

Yes. We transport electric and hybrid vehicles regularly. Battery charge should be between 25% and 75% at pickup. Our climate controlled storage facilities also maintain stable temperatures for EV battery health during storage. Let us know your vehicle type when requesting a quote.

Open carrier and enclosed carrier. Open is the most common and affordable option. Enclosed provides added protection for high-value vehicles.

Yes. Multi-drop, multi-origin, and single-corridor shipments are all part of how we plan vehicle distribution. We design routing around your delivery locations to keep fleet logistics efficient.

There’s no strict minimum. We work with fleet movers shipping anywhere from a handful of units to hundreds. Pricing improves with volume, but we’ll quote any size.

We plan capacity around peak periods like Q1 and Q3. For clients with predictable seasonal patterns, we can reserve dedicated carrier space in advance to support your fleet relocation needs.

Yes. Vans, service trucks, and specialized units are within our capacity. Our automotive transport services handle dimensions and configurations that standard carriers often can’t accommodate.

Talk to our fleet team about integration options. Automoves ONE provides real-time tracking, delivery confirmations, and reporting that can support your internal fleet logistics workflows.

The more vehicles you ship on the same route, the lower your per-unit cost. We quote based on volume, route, vehicle sizes, and timing. Request a quote and a specialist will review the details with you.

Contact our dealer transport team directly. We’ll discuss your shipping volume, preferred routes, and pricing structure. Once set up, you’ll have access to Automoves ONE for tracking, order history, and reporting across all your shipments.

It depends on the lot’s release schedule and carrier availability on that route. In most cases, we can coordinate pickup within a few days of the sale closing.

Yes. Our Canada car wholesale transport services cover inter-provincial moves of any size. We consolidate loads along common corridors to keep costs down and timelines tight.

Yes. Automoves ONE gives dealer clients access to order history, delivery confirmations, and tracking across all active shipments. It’s built for teams managing ongoing wholesale car transport.

Everything from compact sedans to full-size trucks and luxury inventory. Open carrier works for most standard stock. Enclosed transport is available for high-value units.

We do. Dealers who ship consistently get better per-unit pricing and priority scheduling. Talk to us about setting up ongoing rates for your operation.

An enclosed carrier is a fully covered trailer that shields your vehicle from weather, road debris, dust, and UV exposure. Open carriers are safe for most cars, but enclosed car transport offers a higher level of protection for vehicles that need it.

Yes. Single-vehicle and limited-capacity trailers are available as part of our white glove car transport service. This is common for high-value exotic and classic vehicles.

Yes. We handle car show transport regularly. Covered car transport keeps your vehicle in show condition during transit, and we can coordinate pickup and delivery around event schedules.

Soft tie-downs that secure the vehicle without contacting wheels or body panels. This prevents cosmetic damage during transit, which matters for luxury car transportation services, classic car shipping in Canada, and exotic car transport.

No. Any vehicle can be shipped enclosed. Most clients choose it for luxury, exotic, classic, or sentimental vehicles, but enclosed car shipping is available to anyone who wants the added protection.

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Requirements vary by auction house, but you’ll typically need proof of purchase, valid photo ID, and payment confirmation. Some lots also require a gate pass or buyer number. We coordinate with the lot directly, but make sure your paperwork is in order before scheduling pickup.

We coordinate directly with the lot on your behalf as part of our auction pickup services. Once the vehicle is released, we schedule pickup. If there’s a delay on the lot’s side, we’ll keep you updated.

Yes. Non-running vehicles require winch car transport or specialized equipment, which adds to the cost. Let us know the vehicle’s condition upfront and we’ll include it in your quote.

Yes. Insurance salvage hauling covers vehicles at insurance yards, collision facilities, and salvage lots. We handle the pickup logistics so you don’t have to.

We ship vehicles in almost any condition: running, non-running, damaged, or total loss. If you need to transport a wrecked car or move a car with a broken control arm, we can handle it. Just give us accurate details so we assign the right equipment.

In most cases, yes. Auto auction transport vehicles are moved on multi-car carriers alongside other vehicles. Each one is secured individually and inspected before loading.

We recommend booking at least a week ahead, especially during peak seasons like summer and snowbird season. That said, we can often accommodate shorter timelines depending on route availability.

Yes. Every shipment includes real-time tracking through Automoves ONE. You’ll have visibility from pickup to delivery without needing to call for updates.

Yes. We ship SUVs regularly on routes across Canada. Rates remain identical to sedans, regardless of the size of your SUV.

Every vehicle is inspected and documented at pickup and delivery. If damage occurs during transit, it’s covered under our insurance. We’ll walk you through the claims process. Full details are on our Insurance & Liability page.

Yes. Used car delivery is one of our most common services. Give us the seller’s location and your delivery address, and we’ll handle the move. Door-to-door car shipping and terminal-to-terminal car shipping are both available.

Yes. You can ship a financed vehicle as long as you’re the registered owner or have authorization from the lienholder. The financing status doesn’t affect our ability to transport it.

It depends on vehicle size, storage type, and duration. Long term vehicle storage is more cost-effective per month than short term. Request a quote with your details for an exact number.

For most vehicles stored longer than a few weeks, yes. Heated vehicle storage prevents moisture buildup, battery drain, and temperature-related wear. For high end vehicles, electric vehicles, and classic cars, climate controlled vehicle storage is strongly recommended.

Yes. Let us know in advance and we’ll have your vehicle ready. Access is available during facility hours.

Yes. If you need your vehicle shipped to one of our facilities and stored, we can handle both. This is common for snowbird clients and out-of-province buyers who need temporary storage before delivery.

We have storage facilities in three major cities: Toronto, Calgary, and Edmonton. If you’re in or near any of these areas, we likely have a location close to you. Contact us with your postal code and we’ll confirm the nearest facility.